Frequently Asked Questions

light wave art

What are GoBo’s?

The word GoBo is an acronym for the phrase “GOes Before Optics.” Specialized LED GoBo projectors are lighting instruments that accept GoBo disks of a specific size that allow you to focus the GoBo image at the desired distance, and in some instances, add special effects to the image.

Can LightWave Art GoBo’s be used in non-LED projectors?

The modern laminated materials that are used to produce LightWave Art GoBo’s are highly temperature resistant, but we do not recommend they not be used with non-LED projectors because of the excessive and prolonged heat generated by Halogen, High Intensity Discharge, and Incandescent projector bulbs.

If your GoBo projector is not one of the listed projectors on our website, LightWave Art cannot guarantee our GoBo’s will be compatible with the unlisted projector. In that case, LightWave Art accepts no liability for the results of using our GoBo’s with an unlisted projector. We will produce the GoBo you specify, but you will assume all liabilities for its use.

How does the PREORDER option work to save money?

Pre-purchasing a quantity of at least 10 GoBo’s allows a substantially reduced wholesale price of $39.50. This same wholesale price applies to both Stock and Custom GoBo’s.

For example, a GoBo produced with your uploaded custom image normally costs $69.00. The Wholesale price of $39.50 represents about a 43% discount that still includes 2-day shipping.

A Preorder of 10, 25, or 50 GoBo’s establishes a credit against which you may order GoBo’s at any time at the wholesale price up to the limit of your credit amount. Any GoBo purchases that exceed your available credit will revert to our standard pricing.

If you know you will order at last 10 GoBo’s now or in the future, this is a great way to save money. There is no time limit for ordering.

What if I need help in creating the perfect artwork?

LightWave Art will be happy to assist you in creating your custom artwork at a flat rate charge of $25 per hour. You may contact us via our website or by telephone to begin the process.

We will provide you with a price quotation for your approval before beginning the work.

We will provide a photo-mock-up of your custom GoBo for your approval when the design is completed.

Can I see a proof of my custom GoBo design?

Yes. Before we produce any custom GoBo’s we provide a photo-mockup of the design via e-mail for your approval. Any requested changes to the design are provided at no extra cost.

When you specify text to be added to one of our standard GoBo images, we will position the text using your font specified in the Order Notes at Checkout, or we will select an appropriate font. You will be provided with a photo-mockup of the design by e-mail for your approval.

What size GoBo should I order?

When ordering a LightWave Art GoBo you are requested to provide either the GoBo projector model or the dimensions of the required GoBo disk. In most cases, by selecting an LED GoBo projector from our list will give us the required GoBo disk size.

When defining the required GoBo by its dimensions (always in millimeters) three dimensions are required: 1) The outside diameter of the GoBo disk (OD), 2) the Image Diameter maximum (ID), and 3) the disk thickness maximum (usually 1-3mm).

What kind of artwork is required for a custom GoBo?

LightWave Art’s proprietary manufacturing procedures allow us to provide brilliant colors combined with precision and intricate line-work and text. When ordering, you will be requested to upload your custom image at a minimum of 720 x 720 pixels and a maximum of 2,500 x 2,500 pixels resolution in one of the following popular image file formats:
.jpg; .jpeg; .png

You can send the following image file formats (.tif; .tiff; .gif; .ai) as an attachment in an e-mail to dhicks@lightwaveart.com.
When customizing one of our Stock images with text, no user-supplied artwork is required. Simply select one of our Stock GoBo images then enter the desired text in the box provided when defining your custom GoBo on our website. If you desire a specific font for your text, specify the desired font in the Order Notes box at Checkout.

Can I use a photographic image in my custom GoBo?

Yes. High-contrast photos work best in GoBo’s. Almost every image and photograph requires image enhancements and cleanup by our production engineers. These services are included in the Custom GoBo price.

The uploaded photograph must comply with our resolution requirements (720 x 720 up to 2,500 x 2,500 pixels).

What if I’m in a rush?

At the time of order you can indicate this is a Rush job. For an additional charge of $10, your job will be put at the top of our priority stack and we will commit to a 48-hour design and production turn-around and 2-Day Priority delivery.

How do I clean and care for my GoBo?

The LightWave Art LED projector GoBo’s are a laminate of special materials that are sealed with an optically clear high-temperature resistant coating and are pretty rugged. We recommend you handle the GoBo disk only by the edges. Touching the flat surface may deposit oils from your fingers that may stain or blur the image.

If stored in a dry clean place, the GoBo disk should never need cleaning.

Will the colors on my GoBo be exactly the same as what I saw on the website and in your photo-mock-up of my image?

The short answer is no, probably not exactly, but pretty close. First of all, computer screens are all color-calibrated, probably differently, so the color will appear differently between different computers.

Secondly, the image on your computer screen is a light additive process: It’s called “RGB,” an acronym for the colors of the light spectrum used to create color with transmitted light: Red, Green, Blue. Starting with Black, the RGB screens add colors to create the image. The GoBo image is produced by a different process called “CYMK” that can vary visually from the RGB color scheme.

CYMK is an acronym for the standard color inks used to create printed color images: Cyan, Yellow, Magenta, and Black. This process starts with nothing (white) and colors are added to create the color image. When all the colors are added, the resulting color is black.

Using differently calibrated computer screens, and seeing the image created by the RGB process, produces results that are not exactly the same as what is produced by the CYMK process. The color differences are slight and are usually not noticeable.

Brilliant Full Color Gobo’s

Create your own custom GoBo, or select a Gobo from our stock library.

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